Auto Generated UID (For Official Use Only):
25-01-17078319732
O*NET Job Zone:
Job Zone 2
O*NET Job Code:
43-4081
Work Days Per Week:
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Work Hours Per Week:
30
Estimated Work Hours Per Day:
0
Hourly Work Schedule Per Day:
Monday to Sunday. Days off vary weekly.
Are Hours Per Day Flexible?:
Yes, hours are flexible.
Payment Frequency:
Bi-Weekly
Estimated Annual Salary (If value is 0, employer did not provide):
0
Opening Date of Announcement:
01/21/2025
Closing Date of Announcement:
01/27/2025
Anticipated Start Date of Employment:
01/20/2025
Anticipated Closing Date of Employment:
00/00/0000
Number of Job Openings:
1
Job Location:
Saipan
Job Location Address:
9543 Chalan Pale Arnold Road, San Roque
FLSA Covered?:
Yes
DOD or VEVRAA Related?:
No
Overtime Available?:
Yes, overtime rate calculated at 1.5x per hour
Payroll Deductions:
Federal Income Tax, State Income Tax, Social Security (FICA), Medicare Tax
Job Qualification Requirements:
High School Diploma or Equivalent. Prior experience as a hotel front desk clerk a plus.
Additional Job Information: Benefits, Required Tools, Supplies, etc.:
Required tools, supplies, equipment to be provided by the employer.
Monday to Sunday. Days off vary weekly. Work hours vary depending on hotel occupancy.
Job Posting Type:
New
Visa Type:
Not Applicable
H-1A/H-2A/H-2B Related?:
Not Applicable
Staff Notes (For Official Use Only):
Confirmed by DC. 01/21/2025
Responsible for managing the reception area, handling guest check-ins and check-outs, answering inquiries, and providing excellent customer service. Will serve as the first point of contact for clients, guests, or customers, ensuring a smooth and welcoming experience.
Key Responsibilities:
- Greet and welcome guests in a friendly and professional manner.
- Manage check-in and check-out procedures efficiently.
- Answer phone calls, emails, and customer inquiries promptly.
- Provide accurate information about services, facilities, and policies.
- Handle reservations, cancellations, and modifications.
- Process payments and maintain accurate billing records.
- Maintain a clean and organized front desk area.
- Address and resolve customer complaints or escalate issues when necessary.
- Coordinate with housekeeping, maintenance, and other departments.
- Maintain security by following safety procedures and monitoring access.
